Terms and Conditions

The arendezvous.com.au web site ("Site") and service ("Service") is provided by A Rendezvous for Singles  (“we” and “us” and “our”) ABN 23 119 642 992.  All correspondence should be addressed to A Rendezvous for Singles PO Box 379 Northcote VIC 3070. We can be contacted by email at customersupport@arendezvous.com.au or by telephone on 1300 653 692.

Visitors and users of this site agree to the following terms and conditions.

We reserve the right to change these terms from time to time.

1. Definitions for Terms Used in this Agreement

Terms and Conditions
Means the terms and conditions for any service provided by us.

Dinner Event (“Event”)
Refers to the singles’ dinner events organised by us.

Dinner Booking Fee/s
Means the booking fee charged to each person to accept a dinner event invitation. This fee is quoted inclusive of any taxes.

Dinner Booking
This means we have received payment from you for a dinner event and have reserved your place at the dinner event. After bookings close and the minimum number of places are filled we will email to your member email, a Dinner Booking Confirmation.

Dinner Booking Confirmation
You receive this when an Event has been confirmed for which you were invited and accepted a place with payment.

Dinner Invitation
Refers to the Dinner Invitations sent to Dinner Members.

Dinner Profile (“Profile”)
Refers to the Dinner Member profile you complete via our website including contact details, personal information such as age, gender, marital status, partner preferences and any other information requested on the Dinner Member form. It is provided online and each member has access to their dinner profile with a user login and password they determine at the time of completing the profile.

Dinner Member (“Member”)
A single person of 25 years or more who has completed their own member profile.

Holiday
Refers to holidays promoted on the Site and any other promotional material.

Invitation List
Refers to the list of persons that aree invited to a dinner event.

Join
Refers to joining as a Dinner Member in order that you may receive dinner invitations.

Participant
Refers to any person taking part in a Holiday provided by us or any of our agents.

Privacy Policy
Refers to the Privacy Policy for collection, use and storage of personal information and is separate from these terms and conditions.

Restaurants
Refers to the restaurants we use or may use for a dinner event.

2.0        General

2.1     We aim to ensure that information contained on our site is correct, complete and accurate. We are not responsible for any inaccuracies or errors in content on our website or in any of our communications whether a result of human, technical or equipment errors.  Any information may change without notice.

2.2 Any complaint prior to an event or in relation to our service must be notified to A Rendezvous for Singles in writing or by email as soon as possible. Any complaint during an event must be brought to the attention of the restaurant as early as possible during your event and if not resolved to your satisfaction, should be notified to A Rendezvous for Singles in writing.

2.3 A Rendezvous for Singles does not guarantee and will not be liable in respect of any delays and failures in the provision of our service beyond the control of A Rendezvous for Singles. Without limiting, the following shall be regarded as such circumstances: act of God, outbreak of hostilities, riot, civil disturbance, acts of terrorism, revolution, the act of any government or authority, fire, flood, lightning, explosion, fog or bad weather, interruption or failure of a utility service, renovations undertaken by the restaurant, a restaurant closure after an event has been scheduled, strikes, lockouts or boycotts, embargo, blockade. In this respect refunds will not be given where A Rendezvous for Singles is not at fault.

2.4 You agree to indemnify A Rendezvous for Singles, its parents, affiliates, officers and employees against any liability and responsibility for any direct or indirect loss or damage including reasonable legal fees which are made by any third party, through relying on anything contained in or omitted from the site, content you submit to the Site, your use of the Service, unauthorised access to your data, inability to use the Site or your participation in any of our Services.

2.5 To the extent permitted by law you agree that A Rendezvous for Singles, its parents, affiliates, officers and employees shall not be liable for any direct losses (even if we have been advised of the possibility of such damages resulting from (i) the use or the inability to use the service (ii) the use of, or reliance on any information published on the site, (iii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services  (iv) unauthorised access to or alteration of your transmissions or data (v) any other matter relating to the service.

2.6     Use of our product or service is governed by Victorian (VIC) law and is subject to the exclusive jurisdiction of the VIC courts. The booking confirmation and these terms represent the entire agreement between A Rendezvous for Singles and you.

2.7     Except as otherwise provided in these booking terms and conditions, your statutory rights are not affected.

2.8     Disputes arising out of or in connection with this contract which cannot be amicably settled may be referred to arbitration.

3.0        Intellectual Property
All content on this website including the text, material, images, graphics and advertisements are Copyright © 2006 A Rendezvous for Singles. You may only view, download or print material from the website for your own personal and non-commercial use. You may not change, copy, reproduce, republish, upload to a third party, transmit or distribute this Content in any way except as expressly provided by us or expressly authorised in writing by us.

You must act lawfully when using this site and not violate any right of A Rendezvous for Singles or do anything that is prohibited by the Terms of Use.

4.0        Links
We may include links to other sites, or third parties may provide links to other sites. These links are provided for convenience and we have no control over these sites and their content. As such, the inclusion of these links is not an endorsement of that site.  You agree that A Rendezvous for Singles holds no liability and no responsibility for any direct or indirect loss or damage which may be suffered by any recipient, or any other person, through relying on content, goods or services available on or through any such site or resource.

5.0        Advertisers on this Site
We may include advertisers on our site and you may have dealings with these advertisers and you agree any such dealing is solely between you and the advertiser. You agree that A Rendezvous for Singles is not responsible or loss or any damage whatsoever incurred as a result of any dealings with advertisers on our site.

6.0        Privacy
The information collected and used by this Site is governed by our Privacy Policy.

7.0        TERMS OF USE FOR DINNER EVENTS

7.1        Joining the Dinner Invitation List
To use our service you must be at least 25 years of age and you must join the invitation list by completing in full our online dinner profile subject to the following conditions.

Joining the invitation list is free.

There is no subsequent obligation to attend any dinner event after joining the invitation list.

You agree to honestly answer the questions in your dinner profile including the provision of true and accurate details of your identity, your age and personal contact information and agree to keep your profile up to date.

You agree that we may take steps to verify the information you have provided in your dinner profile.

It is our sole discretion to accept or refuse any submission for joining and that we may, without explanation cancel your dinner profile.

We will advise you in writing if we do cancel your dinner profile.

7.2        Use of the Dinner Service

After joining the invitation list we may from time to time invite you to dinner events. However we make no guarantee or promise regarding the number or frequency of invitations you will receive.

We will invite you via an email invitation and the choice to attend an event is at your discretion.

You understand that bookings are only secured with full payment which can be paid online or over the phone by contacting us.

You are responsible for the payment of all other costs associated with the event which could include but is not limited to; the cost of the meal and the cost of beverages.

We will communicate with you primarily via e-mail. This includes but is not limited to dinner event invitations, event confirmation, event cancellations, special events and other emails about our services and related offers. It is your responsibility to ensure that our email communications reach your email account you have provided to us. This includes keeping your contact information and email address up to date and ensuring that our email communications can pass through any anti spam software or any other such software that prevents our email reaching you.

From time to time we may deliver short messages to you by SMS text message to your mobile phone number. It is at your discretion to provide your mobile phone number and you understand that in doing so you permit us to deliver SMS text messages to you. This could include event reminders or last minute event changes.

When circumstances dictate we may vary the age range by up to two years for participants invited to an event in order that we can finalise the minimum numbers for any one event.

In the event that we receive a cancellation from a dinner guest/s who has already confirmed their attendance at an event and subsequently we are unable to secure a replacement guest, the dinner may still proceed even if this means the ratio of men to women or vice versa is not even. This decision is at our discretion.

You understand that a booking does not confirm your place at an event and that we may at our discretion refund your booking fee for an event if we are unable to fill an event or an event is over booked.

7.3        Dinner Pricing

The booking fee price is the price displayed on the website at the time of booking.

We reserve the right to alter the booking fees or any other price of our services without notice.

You understand that in addition to payment of a booking fee, some events may require pre-payment for the meal cost.

7.4        Dinner Booking and Cancellation Policy

Booking fees are non-refundable and non-transferable and no event credits can be issued for a future event on an occasion that you are unable to attend an event subsequent to paying a booking fee.

When you accept an invitation that includes advance payment for the meal cost and subsequently you cancel your place more than 72 hours in advance of the dinner date start time, you will be refunded 50% of the cost of the meal.

There is no refund on the dinner booking fee when your cancellation is less than 72 hours prior to the dinner date start time there is no refund on the meal cost or booking fee.

If for some reason after acceptance and payment of a booking fee for event you are unable to attend an event you are required to advise us in writing. We request you provide this advice no later than 36 hours prior to the event time.  You are providing this notice as a courtesy to us and other guests in order that we can attempt to find a replacement for your place at the event and that the refund policy of item 5.1, 5.2 and 5.3 applies to each cancellation.

If we believe you have not attempted to advise us that you were unable to attend an event following our confirmation to you of your place at an event then at our discretion we can terminate this agreement.

All cancellations must be made in writing by email to customersupport@arendezvous.com.au or by facsimile transmission to  
02 8001 6196 even if those cancellations have already be made by telephone.

7.5        Safeguard of your Dinner Member Login and Password

It is your responsibility to keep your login name and password secure. It is also your responsibility to advise us if you know or believe there has been unauthorized use of your login and password. Our Privacy Policy is available separately to these terms and conditions. As part of our privacy policy, we ensure that all measures are taken to safeguard your personal information.

7.6        Our Commitment

In addition to our Privacy Policy act with all responsible care and skill when we provide the service.  Our events are conducted in public places and given this we do not vet any of our members, whether attending events or not.

We take all reasonable care to select restaurants that offer quality food and good levels of service, however we are not responsible nor can we guarantee the food quality or level of service provided by the restaurant.

We shall endeavour to create events for like-minded single persons however we can not guarantee the compatibility of individuals who attend Events, the identity of members, the characteristics and behaviour of any member.

7.7        Your Dinner Event Code of Conduct

Our Code of Conduct provides all members with an understanding of expected behaviour and helps to ensure an enjoyable experience for all members at events or otherwise. A Code of Conduct requests general courtesy and respect be considered for all members. Any member that is reported as demonstrating behaviour contrary to the Code of Conduct may risk having their membership terminated. You must comply with the Code of Conduct as below.

Members must take all reasonable care to arrive promptly at the restaurant. It is a member’s responsibility to call the restaurant directly if they expect to be arriving late in order that the restaurant can inform our members in the event group.

As a courtesy to fellow members in the event group, members are required to advise notice if they are unable to attend an event (refer to cancellation policy for further details).

Members should feel free to order meals 15 minutes after the invitation arrival time if other members in the group have not arrived and not announced they are running late.

We recommend that all members observe responsible consumption of alcohol and refrain from smoking during the meal or alternatively seek the approval of other members at the event before smoking at an event.

Members are to respect the privacy of other members and if a member declines to provide any contact information requested by another member that this is respected.

Members understand that if they receive contact information from another member of the group event that this is solely for their reference and is not to be provided to other members of the event group without the express permission of the member whose information it is.

Members are to refrain from offensive language or behaviour including sexist and racist remarks.

Members understand that should other members provide personal contact information that this information is not to be used for unsolicited email or correspondence for the purpose of business exchanges or transactions unless with the express prior permission of members.

7.8        Dinner Termination

The commencement date of this agreement is the date that you completed your dinner profile. We may terminate this Agreement without any notice if you have breached any Terms, Conditions, Code of Conduct in this Agreement and there are no monies owing to us by the member nor any refund owing to the member by us. You may terminate this Agreement without any notice period but understand that any monies paid to us are not refundable.

8.0        TERMS FOR HOLIDAYS

Terms and conditions are unique to each holiday and are available on the Site and may also be requested by contacting us by email holidays@arendezvous.com.au or calling 1300 653 692.

8.1        Holiday Code of Conduct

When you book and/or partake in a Holiday you agree to be bound by The Holiday Code of Conduct which provides all participants of a Holiday with expected behaviour and helps to ensure an enjoyable experience for all participants. 

The Holiday Code of Conduct requires general courtesy and respect be considered for all participants.  A participant that is considered to be demonstrating behaviour contrary to the Code of Conduct will on the first instance be verbally advised by the holiday host or company representative that their behaviour is contrary to the Code of Conduct. Failure to curtail any behaviour contrary to the Code of Conduct after the first verbal advice may mean the participant risks having their Holiday terminated, without refund for any monies paid in part or full. 

You must comply with the Code of Conduct as below.

• We require that all participants observe responsible consumption of alcohol and obey all local, state or country laws pertaining to the consumption of alcohol and smoking.
• We require all participants to obey all laws of the country.
• Participants are to respect the privacy of other participants and if a participant declines to provide any contact information to another participant, that this is respected.
• Participants understand that if they receive contact information from another participant that this is solely for their use and reference and is not to be provided to other participants without the express permission of the participant whose information it is.
• Participants are to refrain from offensive language or behaviour including sexist and racist remarks.
• Participants understand that should other participants provide personal contact information that this information is not to be used for unsolicited email or correspondence for the purpose of business exchanges or transactions unless with the express prior permission of participants.